How To Use Your Locks

At Antler, we care as much about your next journey as you do. That’s why our cases come with a TSA lock — to help keep your belongings safe and secure, trip after trip.

How do I unlock my Antler case?

To find out how to open your case and set the lock then please click on the lock illustration that looks most similar to the one on your luggage to play the video.

Watch Tutorial

View written instructions

Watch Tutorial

View written instructions

Watch Tutorial

View written instructions

Watch Tutorial

View written instructions

What is a TSA lock?

TSA locks are internationally recognised and designed so that if airport security services need access to your case, they will be able to open it without breaking it.

For more information on how to set your lock, head to our locks page here.

TSA stands for the Transportation Security Administration. It’s an agency within the US Department of Homeland Security that has authority over the security of the travelling public in the United States. Chiefly concerned with air travel, the TSA employs screening officers in airports, armed Federal Air Marshalls in planes, and mobile teams of dog handlers and explosive specialists. They have stringent demands in regard to accessing luggage for security purposes, and thus staff possess a special and secure tool to open locks as needed; a tool which is unavailable to the general public.
How do I set the TSA lock on my suitcase?

Please see our locks page here. The factory setting for our TSA locks is 000. When you receive your suitcase, set the numbers to 000, push the button to the side and the zips will pop out so you can unzip your suitcase.
Do your suitcase locks need keys?

No, our suitcases feature a TSA-combination lock which doesn’t require keys. TSA locks use a combination code that you set yourself when you receive the suitcase—think of it like a 3-digit PIN code. The factory setting for the lock is 000 so use this code to unlock your suitcase on arrival. It's important to remember your code because once it's set, we can’t re-set it for you.
Why does Antler use TSA approved locks?

Because there is no destination where Travel Sentry locks cannot be used. We recommend that everyone travels with locked luggage, and if you are using Travel Sentry TSA Locks then you can travel safely and securely.
I can’t get into my locked suitcase. What should I do?

First, try the factory setting of 000 and slide the button across to open your suitcase.

If you have set a personal code and forgotten it, our only advice is to logically go through each combination to try and crack it. Unfortunately, we don't have a master key that can help with opening your case.

As part of our warranty, we are unable to cover issues with combination locks that arise from the incorrect setting of the lock, if the lock is used incorrectly, or if it has been forced open.
Where can I get a secure tool to open the lock on my case?

This is a tool only available to airport security services, and is not available to the general public.
What happens if I forget the combination code to my lock?

Treat the code for the lock on your suitcase like a PIN code for a credit card and use a code that it only known to you—hard to guess, but easy to remember. We’ve provided space in the Owner's Manual booklet that comes with your case, to write the code down and keep it safe.

As part of our warranty, we are unable to cover issues with combination locks that arise from the incorrect setting of the lock, if the lock is used incorrectly, or if it has been forced open.

If you forget the code, our only advice is to logically go through each combination to try and crack it. Unfortunately, we don't have a master key that can help with opening your case.

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